Cancellation

How can I cancel my order?

Click on "Cancel Order" below. Choose the relevant order, select the reason and submit to initiate cancellation

 

Why was my order cancelled?

If you cancelled your order, the status would show as Order Cancelled. In rare scenario, if cosmostores.in cancels your order, we will refund your money back. 

 

How will I get a refund for an item I cancelled?

If you already paid for your order, we will refund the money in the original mode of payment.

You can also check the status of your refund by clicking "Track Refund" below.

 

Why can't I cancel a particular item?

You might have ordered a non-cancellable product (e.g costly gifts) or you have already requested for cancellation. We will work on your request. you need not cancel it again. Also if you have placed a cash on delivery order, you can't cancel the order till the order gets verified.